Refunds, Exchanges & Feedback
At LITT we stand by the quality of our products and want our customers to be happy. We handle returns promptly and offer a 30-Day Money Back Guarantee, placing customer satisfaction at the centre.
If for any reason you are not happy with your purchase simply send an email to Info@LiTTOfficial.com with your name, order number and the issue you have with your purchase, We will then contact you to either issue a refund or a replacement item.
Return & Refund Policy
- Products can be returned for a refund no later than 30 days after purchase.
- Products returned after 30 days are eligible for a credit for the value it was purchased. Products returned and refunds are subject to a 20% restocking fee.
- Customers must bear the cost of shipping returned products.
- Shipping and handling cannot be refunded for returned goods.
We are always looking at ways to improve our products and service so any feedback is gratefully received.