Refunds, Exchanges & Feedback

At LITT we stand by the quality of our products and want our customers to be happy. We handle returns promptly and offer a 30-Day Money Back Guarantee, placing customer satisfaction at the centre.

If for any reason you are not happy with your purchase simply send an email to with your name, order number and the issue you have with your purchase, We will then contact you to either issue a refund or a replacement item. 

Return & Refund Policy


  1. Products can be returned for a refund no later than 30 days after purchase.
  2. Products returned after 30 days are eligible for a credit for the value it was purchased. Products returned and refunds are subject to a 20% restocking fee.
  3. Customers must bear the cost of shipping returned products. 
  4. Shipping and handling cannot be refunded for returned goods.


We are always looking at ways to improve our products and service so any feedback is gratefully received.